Privacy Policy

1. Information We Collect

We collect information to provide better services to our users. This includes:

• Personal Information: Name, email address, and phone number provided when you sign up or contact us.
• Energy Usage Data: If applicable, data related to your energy consumption, utility providers, or hardware integration.
• Technical Data: IP addresses, browser type, and cookies used to analyze site traffic and improve user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and maintain our energy services.
• To communicate updates, security alerts, and support messages.
• To monitor and analyze trends to improve our platform’s functionality.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share information only in these circumstances:

• With Service Providers: Third-party vendors who help us with hosting, payments, or analytics.
• For Legal Reasons: If required by law, regulation, or legal process.
• Business Transfers: In connection with any merger, sale of company assets, or financing.

4. Your Rights and Choices

Depending on your location (e.g., GDPR in the EU or CCPA in California), you may have the right to:

• Access the personal data we hold about you.
• Request Deletion of your personal information.
• Opt-out of marketing communications by clicking “unsubscribe” in our emails.

5. Data Security

We implement industry-standard security measures (such as SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: contact@tess.energy